Privacy Policy

Effective Date: May 28, 2026

Welcome to Friendiey (“Friendiey,” “we,” “our,” or “us”), a paid companion service platform designed to connect users with companions for social, non-sexual interactions.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services.

By using Friendiey, you agree to the practices described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

When you register or use our services, we may collect:

• Full name

• Email address

• Phone number

• Profile information, preferences, interests, and companion requirements

b. Payment Information

To process bookings and advance payments, we may collect payment-related information through secure third-party payment gateways.

• We do not store sensitive financial information such as debit/credit card numbers or CVV details.

c. Usage Data

We may automatically collect certain technical and usage information, including:

• Booking history

• Chat and interaction activity

• Device information

• IP address

• Operating system and app version

d. Communication Data

We may collect and store:

• Messages exchanged between users and companions within the app

• Customer support communications and feedback

2. How We Use Your Information

We use collected information for the following purposes:

• To provide and manage companionship services, including phone calls, video calls, social meetups, and travel companionship

• To process payments securely

• To facilitate communication between users and companions after booking

• To provide customer support

• To improve platform functionality, performance, and user experience

• To maintain safety, monitor compliance, and prevent fraud or misuse

• To enforce our policies and legal obligations

3. Nature of Services

Friendiey strictly provides non-sexual companionship services.

We do not promote, permit, or facilitate:

• Sexual services

• Escort services

• Prostitution

• Illegal or inappropriate activities

Any violation of this policy may result in immediate account suspension or permanent termination.

4. Payments Policy

• All bookings must be paid in advance through the platform.

• Payments are processed securely using trusted third-party payment providers.

• We do not store sensitive banking or card information.

• Prices are determined based on the selected service and duration.

5. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information.

However, we may share limited information in the following situations:

• With companions to fulfill confirmed bookings

• With payment processors for secure transaction handling

• When required by law, regulation, or legal process

• To protect platform rights, user safety, and prevent fraud or abuse

Only the minimum necessary information will be shared.

6. Data Security

We implement reasonable administrative, technical, and security measures to protect your information, including:

• Encryption of sensitive communications

• Secure servers and restricted access controls

• Monitoring systems for unauthorized access prevention

However, no internet-based platform or electronic storage method can guarantee absolute security.

7. User Communication

• Users may communicate with companions through the in-app chat system after booking confirmation.

• All communications must comply with platform rules and community guidelines.

• We reserve the right to monitor or review communications for safety, fraud prevention, policy enforcement, and legal compliance purposes.

8. Customer Support

Our customer support services are available to assist with:

• Booking-related issues

• Payment concerns

• Safety or policy violations

• Technical support requests

Support interactions may be monitored or recorded for quality assurance and security purposes.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete information

• Request deletion of your account or data

• Withdraw consent for data processing

• Request restriction of certain processing activities

To exercise these rights, contact us at:

Email: supportatfriendiey@gmail.com

10. Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate our non-sexual companionship policy

• Engage in illegal, abusive, or inappropriate behavior

• Share prohibited content or misuse the platform

• Attempt fraudulent activities or payment abuse

Users violating platform rules may also be permanently blacklisted.

11. Data Retention

We retain user information only for as long as necessary to:

• Provide services

• Fulfill legal and regulatory obligations

• Resolve disputes

• Enforce agreements and policies

After retention is no longer necessary, data may be securely deleted or anonymized.

12. Booking Policy

By confirming a booking on Friendiey, users agree to the following booking terms:

Booking Confirmation

• All bookings are subject to availability.

• A booking is confirmed only after successful payment and confirmation from the platform.

• We reserve the right to cancel or reschedule bookings due to unforeseen circumstances.

Payment Terms

• Full payment must be made at the time of booking.

• Pricing depends on selected services and duration.

• Transactions are processed securely through approved payment systems.

Cancellation Policy

• Users may cancel bookings within the permitted cancellation window for a partial or full refund.

• Late cancellations or no-shows may not qualify for refunds.

Refund Policy

• Approved refunds will be processed within a standard timeframe depending on the payment provider.

• Applicable processing or service charges may be deducted.

User Responsibilities

Users are expected to:

• Provide accurate booking details

• Behave respectfully during interactions

• Follow all platform guidelines and safety rules

Misconduct may result in cancellation without refund.

Service Provider Responsibilities

Companions and service providers are expected to:

• Deliver services professionally

• Maintain respectful conduct

• Follow platform policies and standards

Safety & Conduct

Any form of:

• Harassment

• Abuse

• Illegal conduct

• Inappropriate behavior

is strictly prohibited.

Liability Disclaimer

Friendiey acts solely as an intermediary platform connecting users and companions. We are not liable for disputes, damages, losses, or incidents occurring during services or interactions.

Policy Updates

We reserve the right to update or modify booking policies at any time without prior notice.

Acceptance

By proceeding with a booking, users confirm that they have read, understood, and agreed to these policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, services, or platform operations.

Updated versions may be communicated through:

• In-app notifications

• Email communication

• Platform announcements

Continued use of Friendiey after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: supportatfriendiey@gmail.com
Support: Available through the Friendiey app

By using Friendiey, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms of Service.