Cancellation & Refund Policy

1. Cancellation Policy

Users may cancel their booking within the allowed cancellation time window to be eligible for a partial or full refund.

• Late cancellations or no-shows may not qualify for any refund.

• Refund eligibility will be determined by the platform based on cancellation timing and service usage.

2. Refund Policy

Approved refunds will be processed within a standard timeframe depending on the payment method used.

• Payment gateway, transaction, or service charges may be deducted from the refundable amount.

• Refunds for completed services are generally not applicable.

3. Refund Conditions for Companionship Bookings

a. No Interaction Initiated

If the booking is cancelled within the allowed time and no chat or interaction has started with the companion:

• 100% of the booking amount will be refunded.

• Payment processing or transaction charges may still apply.

b. Interaction Initiated

If the user has already started chatting or interacting with the companion before cancellation:

• Refunds will be calculated based on the level of interaction or number of messages exchanged.

• Partial refunds may be issued after deducting applicable service charges.

c. Sharing Personal Contact Information

If a user shares personal contact details (phone number, WhatsApp, social media, email, etc.) with a companion and then cancels the booking:

• No refund will be provided.

• The account may be suspended or permanently blacklisted for violating platform policies.

4. Policy Updates

The platform reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Continued use of the platform constitutes acceptance of the updated policy.